We understand that to create successful products we must deliver concepts with consumer appeal, clear benefits, and solid commercial viability. Our multi-disciplinary team has an exceptional track record in all aspects of design and development including early stage innovation, consumer research, detail design, transfer to manufacture, and regulatory support.

Our science and technology team has a wealth of real-world experience in the design and development of solutions to technical challenges. Our hands-on exploratory approach emphasises prototyping, testing and refining throughout the development process. With broad expertise in sensing, magnetics, electronics and software, Special Agent typically works in medical, consumer and sports sectors. We advise on and apply regulatory strategy. We work with manufacturers to realise designs from concept through testing, trials, and process development right onto the shelf.

Understanding the broader goals and context for new products can be critical to success. Building a coherent and compelling visual brand language can deliver huge rewards by tapping into the emotional values that make designs appealing to consumers. Special Agent has successfully created and applied product strategies for companies ranging from multinationals to start-ups.

We design product experiences that are rewarding and appropriate for our clients' brands. We put in the work to understand what motivates people, how to make interactions simple and rewarding, and what cultivates meaningful engagement with our designs. Bringing ideas to life early and often helps us to uncover the best solutions and shape them into designs that people love to use.

Ideas are good, but it isn’t until you build and test that you really understand the design and its performance. We establish knowledge gaps and create the most appropriate prototype to learn rapidly. Whether it be electronics, software, interactive digital, mechanical, or wearable prototypes; we create, test, and learn, to keep on track towards the right solution. The best way to inform a development is to make your idea and test it.